Privacy Policy

Privacy Policy of Furniture Local Online Ltd

About This Notice

Furniture Local Online Ltd is dedicated to protecting the privacy and security of your personal information. This privacy notice explains how we collect, use, and handle your personal data in accordance with data protection laws. Please review this document carefully to understand our practices regarding your personal data.

Data protection law requires that the personal information we hold must be:

• Used lawfully, fairly, and in a transparent manner.
• Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes.
• Adequate, relevant, and limited to the purposes we have disclosed.
• Accurate and, where necessary, kept up to date.
• Kept only as long as necessary for the purposes we have disclosed.
• Kept securely.

If you have any questions about this notice or our use of your personal information, please contact us via our “Contact Us” page.

1. Information About Us

1.1 Furniture Local Ltd operates the website www.furniturelocal.co.uk. We are a limited company registered in England and Wales, company registration number 15592385, with our registered office at 224 Colne Road, Burnley, Lancashire, United Kingdom, BB10 1DY.

2. Contract Information and Other Correspondence

2.1 When you place an order with us, we collect personal information such as your name, contact details, order details, delivery information, and correspondence related to the contract. 2.2 To fulfill your order, it is necessary for you to provide certain information:

• Your name and contact details.
• Your delivery address.
• Your payment details. If this information is not provided, we may be unable to complete your order.

2.3 We also collect personal information during other interactions (e.g., via email, telephone, post, SMS, or our website), which may include inquiries, reviews, comments, complaints, or disputes.

3. Marketing

3.1 We may collect your name and contact details to send you information about our products and services that might interest you. 3.2 You have the right to opt-out of receiving marketing materials at any time by contacting us. If you opt-out, you will be added to our suppression list to prevent further marketing communications.

4. Website Information

4.1 We collect data about your use of our website www.furniturelocal.co.uk through cookies and other technologies. This data includes your IP address, browser type, and usage details. 4.2 This information helps us to improve our website and deliver a personalized experience by understanding user behavior.

5. Sharing Your Information

5.1 We do not sell your data but may share it with third parties to fulfill contracts or comply with legal obligations. 5.2 We take steps to ensure that your personal information is handled securely and in accordance with our privacy policy.

6. Data Security

6.1 We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or destruction. 6.2 We limit access to your personal information to those who have a legitimate business need to know.

7. Data Retention

7.1 We retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Your Rights

8.1 You have several rights under data protection law, including the right to access, correct, or delete your personal information that we hold. 8.2 You can exercise these rights at any time by contacting us.

9. Changes to This Privacy Notice

9.1 We may update this privacy notice from time to time. All changes will be posted on our website, www.furniturelocal.co.uk, and, where appropriate, notified to you by other means.